Please try the following steps before contacting us: Ensure that your file is a CSV file, not an excel file, pdf, etc. Ensure that the fields listed on the data import page match the fields in your spreadsheet This includes order of columns, first and last name separated, etc. Ensure that you have not added extra rows or columns before the headers in your spreadsheet If you are still having trouble, please contact us and attach the file you are trying to import.

Once you have imported your dancers, go to your show landing page and click “import routines”. Once your show order is imported into a show, you can click into each routine and assign dancers by typing their names in a column or comma-separated list. If they are not in your dancer database from importing, they will not be allowed to be added to a routine. At this point, dancers in routines will be tagged in the dancer database with which show(s) they are a part of. You can use this for organization and communication. If you would like, you can instead add dancers from the Playbook page after importing routines, to easily click through the routines and add your rosters.